Privacy Policy

Introduction

Silent Flavors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silentflavors.food (the "Website") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register on the Website
• Complete a contact form
• Book a styling service
• Subscribe to our newsletter
• Participate in surveys or promotions
• Engage with us on social media

Personal Data

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Billing information (for service bookings)
• Style preferences and measurements (for styling services)
• Photographs (when voluntarily shared for styling purposes)

Automatically Collected Information

When you visit our Website, our servers may automatically log the following information:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited
• Time spent on each page
• Date and time of your visit
• Other statistics

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative information, such as appointment confirmations
• Send marketing and promotional communications (with your consent)
• Personalize your experience on our Website
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with our legal obligations

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: With your consent, we may share your information with business partners who offer complementary services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct inaccurate information.
• Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: You have the right to request that we transfer your information to another organization or directly to you.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

Our Website uses the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete existing cookies
• Block cookies from being set
• Be notified when a cookie is being sent

Please note that restricting cookies may impact your experience on our Website, as some features may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Silent Flavors
Studio 41, Wright Union South
Heatherland, NR8 5BD
United Kingdom
Email: [email protected]
Phone: +447586629554